Returns & Refunds
Last updated September 29, 2026
Every Mineral Colloids product is backed by our 100% money-back guarantee.
Our guarantee
If a product is not right for you, contact us and we will arrange a return and a full refund of the product price.
How to start a return
Email info@mineralcolloids.com or call (801) 604-4128 with your order number. We will reply with return instructions.
Refunds
Refunds go back to your original payment method once the return is processed. Your bank may take 5–10 business days to show the credit.
Damaged or incorrect items
If something arrives damaged or you received the wrong item, contact us within 30 days of delivery and we will send a replacement or refund at no cost to you.
Questions? Call (801) 604-4128, email info@mineralcolloids.com, or write to Mineral Colloids, 782 South River Road, Suite 354, St. George, UT 84790.